Team Lead
Company: Foxtrot Market
Location: Chicago
Posted on: October 23, 2024
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Job Description:
About the Role:
As a Team Lead you will be responsible for leading a team on shift
to create and execute an incredible customer experience at every
touch point of their experience at Foxtrot.
During a typical shift you will be flexing and moving about the
store to meet the business needs. During peak times you might find
yourself working in a position side by side with the team. As a
part of your shift routines you will be deploying & coaching the
team to meet the business & customer expectations. You will be
trained in all areas and a Team Lead role is a great stepping stone
to Assistant Store Manager.
Be a Host: No matter where you are in the store you will be able to
pause & connect with our customers - that might be a hello, a thank
you or providing a recommendation and this will always be a
priority to make that connection.
Leader on Duty: Ability to set the tone for a shift while clearly
communicating the expectations for the team & tasks to be
completed. Create a positive environment that allows for feedback
delivered with candor & care along with celebrating the wins.
Take Action: Apply a practical approach, and good judgment to tasks
& issues. As needed, comfortable taking on challenging situations &
capable of reflecting on ways to improve next time.
Cafe & Coffee: We take food & coffee seriously and you will be
responsible for preparing & serving our cafe menu including working
in the kitchen & on bar. You will receive full training as a
Barista as a part of your role.
Merchandising: Creating a visually appealing experience within the
retail space that includes stocking, receiving organizing & resets
in both front & back of the store.
Inventory: Execute shift inventory tasks including identifying
potential issues, taking the first step to root cause & problem
solve the issue and communicate the actions and follow up to
managers.
eCommerce: Delivering a seamless & quick experience for our online
customers through cafe pickup & delivery.
The responsibilities and duties of this position described here are
representative; this is not a comprehensive list and other duties
may be assigned. Responsibilities:
PI51843e07f4f7-37248-35847883
Keywords: Foxtrot Market, Hammond , Team Lead, Hospitality & Tourism , Chicago, Indiana
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