MANAGER OF COMMUNICATIONS, NORTH AMERICA

Company: McKinsey & Company, Inc.
Location: Chicago
Posted on: November 12, 2024

Job Description:

Who You'll Work With
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You will be based out of our Chicago Office as a member of McKinsey's Reach and Engagement function in North America, collaborating with fellow communications professionals in geographic, central firm, and practice-based roles, along with senior firm leaders and external stakeholders in the region.Your impact within our firm

• You will help to shape and execute communications initiatives that strengthen McKinsey's reputation across the firm's Chicago, Cleveland, Columbus, Minneapolis, Pittsburgh and St. Louis locations.
• You will work closely with office leadership to develop and execute communication strategy to support the firm's reputation locally.
• You will manage projects across the region, including driving external publishing, engaging with media, and planning events for clients, alumni and other external stakeholders.
• You will help to radiate content across existing channels in support of firm communication campaigns and priorities.
• You will anticipate, identify, and respond to reputational risk issues that may arise to protect and enhance McKinsey's reputation.
• You will proactively shape the local and regional narrative and advise and counsel partners on external relations efforts.
• You will develop clear, structured and engaging written communications that rigorously follow conventions of written English and help review materials.
• You will be expected to promote high-quality and consistent branding (i.e., firm's signature voice, visuals, and narrative) across communications platforms and channels.
• You will develop metrics to measure impact of communications strategies and help implement collection/reporting mechanisms.
• You will support management of contact databases to maximize engagement.
• As a people leader, you will coach and support the immediate team and junior colleagues, enabling a collaborative and inclusive environment.
• Additionally, you will help support the full team, including hiring and evaluating team members when necessary.Your qualifications and skills

• 8+ years of experience in a business communications-related field, ideally in professional services, corporate communications, government, or a communications agency.
• Bachelor's/University degree required.
• Experience managing projects including creating and maintaining accurate budgets, schedules and timelines.
• Mastery of Microsoft Office (Word, PowerPoint, Teams) and firm related tools (Box, Slack).
• Proficiency and fluency in verbal and written English is required.
• Knowledge of managing integrated marketing and communications campaigns.
• Excellent skillset across relevant communication service lines and platforms (e.g., external/internal comms, media relations, events, executive comms).
• Outstanding communication skills across formats (e.g., written, verbal/presentation, digital-ready content) and ability to apply them to develop and execute a strategy across portfolio of communications channels.
• Ability to manage various projects simultaneously and work independently as well as collaboratively in a fast-paced and ambiguous operating environment, while driving for quality implementation and excellence.
• Excellent ability to influence and direct colleagues, and manage needs of different stakeholders (including relevant senior leaders).
• Outstanding critical reasoning and problem-solving skills, including ability to disaggregate issues, identify root causes, and recommend solutions.
• Ability to create psychological safety and inclusion within teams, enabling a collaborative environment.
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