Solution Engineer
Company: SHOPLINE
Location: Chicago
Posted on: October 22, 2024
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Job Description:
As a Solutions Engineer at SHOPLINE, you'll enable clients and
partners to create compelling solutions using our platform. Your
role will focus on eliminating technical barriers and onboarding
new clients and partners. By fostering strong relationships and
serving as a trusted technical advisor, you'll help clients and
partners provide more effective services, accelerating SHOPLINE's
revenue growth.---What You'll Be Doing--- - Client and Partner
Engagement: Serve as a Shopline evangelist and technical advisor to
potential clients and partners, driving technical collaborations
and mutual business growth. - Client and Partner Tech Enablement:
Deliver tailored onboarding and training sessions to key strategic
partners and clients. Develop and refine programs and playbooks to
scale partner onboarding effectively. - Project and Technical
Management for Implementation: Oversee engineering and
architectural design for clients, supervising extensive engineering
projects from discovery to deployment, aligning with strategic
business goals and ensuring successful merchant onboarding. -
Third-Party Solution Integration: Collaborate with third-party app
providers to customize solutions that enhance merchant
functionality and user experience based on specific needs. Global
Team Execution: Coordinate and collaborate with international
technical teams, ensuring cohesive execution and
communication.---Who We Are Looking For--- - Language Skills:
Proficiency in Japanese is required, with fluency in either
Mandarin or English as a secondary language. - Experience: Proven
experience in enterprise e-commerce, digital agencies, solutions
engineering, or partner management across various industries and
business types. - Technical Skills: Solid development experience
with a strong grasp of web technologies such as HTML, CSS, and
JavaScript, with proficiency in any templating language. Experience
with Handlebars.js is advantageous. - Version Control: Familiarity
with version control systems and development environments,
particularly Git/GitHub. - Solutions-Focused Mindset: Ability to
guide partners in developing custom solutions to achieve their
merchants' goals. - Communication Skills: Proficiency in conveying
technical roadmaps and strategic visions to consulting and solution
implementation partners. - Interpersonal Skills: Strong ability to
navigate diverse technical and non-technical groups, managing
stakeholder interactions effectively. - Passion and Time
Management: A passion for education and empowerment, coupled with
strong time management and prioritization abilities.
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Keywords: SHOPLINE, Hammond , Solution Engineer, Engineering , Chicago, Indiana
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